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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Elliott

September 7, 2024

5  out of  5
rating by Robert Elliott
"I received notification from DMV stating that my license and/or vehicle registration was to be suspended due to proof of insurance. It may not seem much, however, the date of conformation from DMV had passed. Sam and Ashley promptly provided me information as requested by DMV to resolve this issue..I'm very pleased with their help. Thank you to both."
We responded:
"Thank you forthe review!"
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Joan Glisson

September 5, 2024

5  out of  5
rating by Joan Glisson
"Great group. Ric Hansen is very easy to deal with. Thank you Ashley Baggett for all your help, too!"
We responded:
"Thank you for the review! We value your business and appreciate the opportunity to serve you!"
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Joseph Rac

September 5, 2024

5  out of  5
rating by Joseph Rac
"Just wanted to give Ashley at State Farm a shout out for the incredible customer service. Super friendly and helpful. My go to insurance agent. Highly recommend."
We responded:
"Thank you for the 5 star review! Ashley is a tremendous asset to our policyholders!"
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Bruce Troll

April 1, 2024

5  out of  5
rating by Bruce Troll
"Ric Hansen state farm is a great office and there are always there to help you out! Highly recommend them"
We responded:
"Thanks Bruce, we appreciate the review and look forward to continuing to serve your insurance needs!"
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David Weins

March 23, 2024

5  out of  5
rating by David Weins
"Great staff to work with."
We responded:
"Thank you for the review. We look forward to serving you again in the future!"
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Kim

March 23, 2024

5  out of  5
rating by Kim
"I am fairly new to Florida and I was having a hard time figuring out what auto insurance coverages I needed here. I went in without an appointment and Ric and Sam were extremely patient with me and took the time to answer all my questions and gave examples to help me better understand everything. I really appreciated that and would absolutely recommend them."
We responded:
"Thak you for the review. We look forward to continuing to serve all of your insurance needs in the future. Welcome to Florida!"
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Robert Selz

March 15, 2024

5  out of  5
rating by Robert Selz
"Fast, Friendly, Agents provide a smooth Insurance Experience 👍👍"
We responded:
"Thank you for the review. We are glad to hear that you had a positive experience. We look forward to serving you in the future!"
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Tosheiba Hendrix

March 6, 2024

5  out of  5
rating by Tosheiba Hendrix
"Ric Hansen Statefarm has been a wonderful auto insurance company for my family. The staff is always pleasant and helpful. Britney has gone above and beyond to help me with a recent issue. She was sincere in her efforts and kept me informed every step of the way. That shows me how much they care. Thank you Brittney!! I appreciate the effort you took with me. And thank you Ric Hansen Statefarm for the great service and auto coverage."
We responded:
"Thank you for the review and your kind words! Our team strives to provide a remarkable experience for our customers and Brittney is an integral part of seeing that come to pass. We look forward to serving your insurance needs in the future."
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Beverly Bliss

March 1, 2024

5  out of  5
rating by Beverly Bliss
"Ric Hansen and his team are the best! They have always helped me with home owners and car insurance needs quickly and with highest degree of service. I have been a customer of State Farm in multiple states for almost 50 years now. Ric has been the best one so far! Thanks Ric and team!"
We responded:
"Thank you for the review and your kind words! We look forward to serving you in the future."
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周洁

February 29, 2024

5  out of  5
rating by 周洁
"Brittney did a great job of fixing my billing errors! I had my auto insurance with this agent's office for years and recently added my home insurance with them. At the beginning of this year, I noticed my state farm app kept showing errors on the newly added policy. Therefore, I stopped by this office one day without an appointment, and Brittney took care of my case. She was brilliant and patient and was able to find the real problem. She explained the details to me well and kept communicating with me until the underwriting team fixed the problem. I appreciate her help and highly recommend her."
We responded:
"Thank you for the review! We are so glad that you stopped by and that Brittney was able to help resolve any issues. She is a valuable asset to our team and we are gratful to have her! Please reach out with any other questions. We look forward to serving you in the future."
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Kashaf Zaib

February 29, 2024

5  out of  5
rating by Kashaf Zaib
"Amazing. have relationships with this office from more than 7 years. never have issue. highly recommend 👌 👍 👏"
We responded:
"Thank you for the review. We value your business and appreciate the trust you have placed in our agency!"
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Prentice Butterworth

February 28, 2024

5  out of  5
rating by Prentice Butterworth
"Very easy to work with! Super responsive. Recommend."
We responded:
"Thank you for the review! We look forward to continuing to help with all of your insurance needs."
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Amanda Cremeans

February 28, 2024

5  out of  5
rating by Amanda Cremeans
"Brittney and the office has been such a help. I appreciate that they kept working an issues that was so troublesome with their Corporate side. It took time but they kept going and Brittney pushed and pushed, along with continually updating me."
We responded:
"Thank you for the review. I apologize that there was any issue at all but also pleased that Brittney and our team were able to see it through to a conculsion. Please let us know if we can be of help in the future."
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Jarrett Edwy

February 23, 2024

5  out of  5
rating by Jarrett Edwy
"Love these people. Always responsive when I need help. Literally, just a text message away from getting information or insurance changes. Highly recommend them!"
We responded:
"Thank you for the review! We are happy to help and look forward to serving you in the future."
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spencer goodwin

February 22, 2024

5  out of  5
rating by spencer goodwin
"Treavor was very knowledgeable and able to provide an explanation for all of the questions I had he made the process a breeze"
We responded:
"Thank you for the review. Treavor is a valuable p[art of our team! We look forward to serving you in the future."
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Mollyj66

February 22, 2024

5  out of  5
rating by Mollyj66
"I’ve only had great experiences with Ric Hansen and his team. Very responsive and quick with quotes. Pricing was less expensive than competitors. Discounts given for bundle policies. Highly recommend!"
We responded:
"Thank you for the review. We appreciate the trust you have placed in our agency for your insurance needs!"
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Rich Denmark

February 20, 2024

5  out of  5
rating by Rich Denmark
"Got me setup quick with a solid plan/price and is always helping make sure I get any discounts and stay up to date with my safe dive program. All super nice and helpful!"
We responded:
"Thank you for the review. Glad we were able to assist!"
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Evelyn Mowry

January 23, 2024

5  out of  5
rating by Evelyn Mowry
"Excellent costumer service"
We responded:
"Thank you for the review. We appreciate your business!"
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Cliff White

January 19, 2024

5  out of  5
rating by Cliff White
"Fast and efficient service every time"
We responded:
"Thank you for the review. Glad we were able to help. We appreciate your business and the trust that you have placed in our agency."
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Susan Dillingham

January 18, 2024

5  out of  5
rating by Susan Dillingham
"Had to replace card for auto payments thank god they called me before it canceled!"
We responded:
"Thank you for the review. Glad we were able to help with the card replacemnet. We appreciate your business and the trust that you have placed in our agency."
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Thomas Connor

January 16, 2024

5  out of  5
rating by Thomas Connor
"Fantastic service!"
We responded:
"Thank you for the review. Our team takes pride in taking care of our policyholders and we are glad you had a good experience."
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Peter Torres

January 16, 2024

5  out of  5
rating by Peter Torres
"Every interaction with your office has been painless. I request something and you always come through for me. Always explain what you have done for me. Thanks for your professional assistance."
We responded:
"Thank you Peter. We appreciate the review and are grateful for the trust you have placed in our agency!"
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Aura Romero

January 15, 2024

4  out of  5
rating by Aura Romero
"I've been with State Farm Ri Hansen for over ten years, all the agents are friendly and helpful."
We responded:
"Thank you for the review! We value your business and the trust you have placed in our agency!"
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Brandy Baxley

January 12, 2024

5  out of  5
rating by Brandy Baxley
"Thank you for your help and great customer service!"
We responded:
"Thank you for the review! We are happy to help! We appreciate the trust you have placed in our agency."
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Shelly Timmerman

January 12, 2024

5  out of  5
rating by Shelly Timmerman
"Great folks to deal with. Quick responses and friendly help whenever I've needed it!"
We responded:
"Thank you for the review! We are happy to help and appreciate your business."