State Farm® Insurance Agent Ric Hansen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
grace riddle
June 17, 2025
5
out of
5
rating by grace riddle
"Great customer service"
We responded:
"Thank you, Grace, for your wonderful feedback! We're delighted to hear that you had a great experience with our customer service. Your satisfaction is our top priority, and we appreciate your support. If there's anything else we can assist you with, please feel free to let us know."
Denise Feiber
June 6, 2025
5
out of
5
rating by Denise Feiber
"Ric’s agency and staff are always responsive and have been for the many years we’ve been customers."
We responded:
"Thank you, Denise, for sharing your positive experience with Ric Hansen State Farm. I'm glad to hear we've met your expectations over the years. Your feedback is greatly appreciated!"
Bruce Troll
April 18, 2025
5
out of
5
rating by Bruce Troll
"Ric Hansen state farm is a great office and there are always there to help you out! Highly recommend them. We have been with Ric for 20years now . He is a solid man !"
We responded:
"Thanks Bruce, we appreciate the review and look forward to continuing to serve your insurance needs!"
Jason Sutherland
March 24, 2025
5
out of
5
rating by Jason Sutherland
"I just wanted to say thank you to Ashley for great customer service and super knowledgeable and helpful thought out the process. Would give more stars if possible thank you."
We responded:
"Thank you, Jason, for sharing your positive experience with Ashley. We're glad to hear that she provided you with great customer service and was helpful throughout the process. Your feedback is greatly appreciated, and we're glad to know you had such a positive experience."
Darnell Ross
March 24, 2025
5
out of
5
rating by Darnell Ross
"Thanks for the great customer Ashley. 10 out of 10."
We responded:
"Thank you, Darnell, for your kind words and 5-star rating. It's great to hear that Ashley provided you with such excellent service. Your feedback is greatly appreciated!"
Valerie Corn
March 21, 2025
5
out of
5
rating by Valerie Corn
"Ashley was very knowledgeable, helpful and friendly. 10/10"
We responded:
"Thank you, Valerie, for sharing your 5-star review. We're so glad Ashley could provide you with knowledgeable, helpful, and friendly service. It's awesome to know you had such a positive experience."
Sherrye Rac
March 19, 2025
5
out of
5
rating by Sherrye Rac
"Thank you Ashley for your excellent customer service. Looking forward to working with you in the future!"
We responded:
"Thank you, Sherrye, for sharing your positive experience with Ashley! We look forward to continuing to work with you in the future!"
Dale Herban
March 19, 2025
5
out of
5
rating by Dale Herban
"The customer service is great, thanks Ashley!!"
We responded:
"Thank you, John, for your positive feedback for Ashley! It's great to hear that she provided you with excellent customer service. Your satisfaction is very important to us, and we appreciate you taking the time to share your experience."
Derrick Voyles
March 19, 2025
5
out of
5
rating by Derrick Voyles
"Ashley was the greatest, very helpful and responsive."
We responded:
"Thank you, Derrick, for sharing your experience with us. It's awesome to hear that Ashley was very helpful and responsive during your interaction. We appreciate your feedback and are glad to know you had a positive experience. Your satisfaction is important to us, and we look forward to continuing to meet your insurance needs."
Joseph Rac
March 19, 2025
5
out of
5
rating by Joseph Rac
"Thanks for the great customer service Ashley!"
We responded:
"Thank you, Joseph, for your kind words and 5-star rating. We're glad to hear that Ashley provided you with great customer service. Your feedback is greatly appreciated!"
Beverly Meirick
March 18, 2025
1
out of
5
rating by Beverly Meirick
"Unfortunately Ric I'm not going to give you a very good review. Back in November I sent you an email regarding our policy for our Villa in OTOW. YOU NEVER RESPONDED. Not very good customer service"
Cindy Polewaski
March 18, 2025
4
out of
5
rating by Cindy Polewaski
"My agent Sammy is always prompt and professional. My advise is to always research and ask ? Especially where coverage and liability claims are involved. State Farm is a big boy in the insurance industry. And pays it's claims."
We responded:
"Thank you, Cindy, for sharing your feedback. It's great to hear that Sam has been prompt and professional in assisting you. Your advice on researching and asking questions is valuable, especially when it comes to understanding coverage and liability claims. We appreciate your trust in Ric Hansen State Farm and are committed to providing reliable service. If you have any further questions or need assistance, feel free to reach out."
Jennette Walker
March 4, 2025
5
out of
5
rating by Jennette Walker
"Follow up on this review… my bill is what was related to me. A teenager in a household with an accident, was it expensive? Yes! Did Kailas give me every bit of the breakdown? Yes! He was absolutely up front and kind but matter of fact. I appreciate that 100 percent. Ric Hansen’s agency is very great. They are honest. Thank you for being my agency for almost 11 years now. I have been with Ric Hansen State for over 10 years now. Their staff is very courteous and extremely knowledgeable. I recently had an issue with my monthly bill and my agent Kailas, fixed the issue within a few days of my call. Needless to say I was very grateful. I highly recommend this agency."
We responded:
"Thank you for the great review. We are grateful for your business. Kailas strives to provide remarkable service to each of our clients and was happy to help resolve your situation."
Melissa Worthington
February 24, 2025
5
out of
5
rating by Melissa Worthington
"We love statefarm insurance"
We responded:
"Thank you, Melissa! Your feedback means a lot to us, and we're committed to continuing to provide you with great service. If you ever have any questions or need assistance, feel free to reach out."
KIIDF
February 20, 2025
5
out of
5
rating by KIIDF
"Sam Henson was my agent and he had great customer service. Thanks again"
We responded:
"Thank you for your 5-star review recognizing Sam! We're grateful to hear you had a great experience working with him. Please let us know if we can assist you in the future."
Radu O
February 13, 2025
1
out of
5
rating by Radu O
"Not easy dealing with policy changes. They make it hard for the customer and make changes thay were not requested on the policy."
We responded:
"We're sorry to hear about your experience."
Mike Hill
January 9, 2025
5
out of
5
rating by Mike Hill
"Neil was fantastic helping me work through a renewal issue and also identifying a discount that we were entitled to that had not been in place previously. He was very responsive and made a big impact!"
We responded:
"Mike, thank you for sharing your experience with Neal. I'm so glad he could assist you with your discount. Your feedback is greatly appreciated and helps us continue to provide excellent service!"
Robert Elliott
September 7, 2024
5
out of
5
rating by Robert Elliott
"I received notification from DMV stating that my license and/or vehicle registration was to be suspended due to proof of insurance. It may not seem much, however, the date of conformation from DMV had passed. Sam and Ashley promptly provided me information as requested by DMV to resolve this issue..I'm very pleased with their help. Thank you to both."
We responded:
"Thank you forthe review!"
Joan Glisson
September 5, 2024
5
out of
5
rating by Joan Glisson
"Great group. Ric Hansen is very easy to deal with. Thank you Ashley Baggett for all your help, too!"
We responded:
"Thank you for the review! We value your business and appreciate the opportunity to serve you!"
Joseph Rac
September 5, 2024
5
out of
5
rating by Joseph Rac
"Just wanted to give Ashley at State Farm a shout out for the incredible customer service. Super friendly and helpful. My go to insurance agent. Highly recommend."
We responded:
"Thank you for the 5 star review! Ashley is a tremendous asset to our policyholders!"
David Weins
March 23, 2024
5
out of
5
rating by David Weins
"Great staff to work with."
We responded:
"Thank you for the review. We look forward to serving you again in the future!"
Kim
March 23, 2024
5
out of
5
rating by Kim
"I am fairly new to Florida and I was having a hard time figuring out what auto insurance coverages I needed here. I went in without an appointment and Ric and Sam were extremely patient with me and took the time to answer all my questions and gave examples to help me better understand everything. I really appreciated that and would absolutely recommend them."
We responded:
"Thak you for the review. We look forward to continuing to serve all of your insurance needs in the future. Welcome to Florida!"
Robert Selz
March 15, 2024
5
out of
5
rating by Robert Selz
"Fast, Friendly, Agents provide a smooth Insurance Experience 👍👍"
We responded:
"Thank you for the review. We are glad to hear that you had a positive experience. We look forward to serving you in the future!"
Tosheiba Hendrix
March 6, 2024
5
out of
5
rating by Tosheiba Hendrix
"Ric Hansen Statefarm has been a wonderful auto insurance company for my family. The staff is always pleasant and helpful. Britney has gone above and beyond to help me with a recent issue. She was sincere in her efforts and kept me informed every step of the way. That shows me how much they care. Thank you Brittney!! I appreciate the effort you took with me. And thank you Ric Hansen Statefarm for the great service and auto coverage."
We responded:
"Thank you for the review and your kind words! Our team strives to provide a remarkable experience for our customers and Brittney is an integral part of seeing that come to pass. We look forward to serving your insurance needs in the future."
Beverly Bliss
March 1, 2024
5
out of
5
rating by Beverly Bliss
"Ric Hansen and his team are the best! They have always helped me with home owners and car insurance needs quickly and with highest degree of service. I have been a customer of State Farm in multiple states for almost 50 years now. Ric has been the best one so far! Thanks Ric and team!"
We responded:
"Thank you for the review and your kind words! We look forward to serving you in the future."